Customer satisfaction is our highest priority. If, within 30 days after you receive one of our gifts, you want to return or exchange it, just call or email so we can agree how to proceed.

Nauti Nell ships by USPS. Please make sure we have your mailing address.

Shipping Rates, per shipping address

• Book shipping is free.
• Jewelry orders over $35: free.
• Other gifts: Shipping will be actual USPS charge. Some items are not appropriate to ship; check with the shop.
• Consignment items: Items we can ship will incur the actual USPS charge. Items that are delicate or heavy may incur additional handling fees.

Delivery Times

We ship USPS to destinations in the continental U.S.

Depending on the product, we ship USPS Priority or Media Mail. Shipping charges shown online are for these services. If you need a faster or a different method of delivery, please email or call us.

Orders will be shipped within 48 hours.

For faster delivery, email and we will quote a shipping charge for the service you need.

We offer free delivery in the Deltaville area. You may also pick up your order at our store during our regular business hours.